The Details,
Explained.

Our online booking lets you view pricing, check availability and schedule your cleaning 24/7. You can also call or text us at (949) 979-5799, email book@ocdhome.com, or chat with our team directly through our website.

We proudly serve every city in Orange County, California.

Carpet cleaning costs depend on the size of the areas, the carpet’s material and condition, the level of soil, and any specialized treatments needed.

Our standard pricing is straightforward:

• Rooms: $90 each, up to 150 square feet.
• Hallways: $45 each, up to 75 square feet.
• Walk-in closets: $25 each, up to 35 square feet.
• Staircases: $105 each, including up to 16 regular steps and two landings.
• Bio Treatments: $65 per area.

Larger rooms may be priced as a room and a half or a double room, depending on their size. We assess pet urine saturation on site to determine the appropriate treatment.

All appointments require a $250 job minimum.

When comparing carpet cleaning quotes, look at the quality of the service behind the price. We recommend considering five things:

1. Reputation. Look for consistently strong reviews and a proven record of customer satisfaction. OCD HOME has been awarded “Best of Orange” and recognized as an “Industry Leader,” with five-star reviews across multiple platforms.
2. Experience. Your cleaner should understand the materials in your home. We have experience with a wide range of floor coverings, fibers, fabrics and soil conditions, so we can assess your surfaces and select the appropriate treatment.
3. Education. Ask about professional training and industry credentials. OCD HOME is an IICRC Certified Firm and is approved by the Carpet and Rug Institute (CRI), a recognized authority in the carpet industry.
4. Systems. The process, products and equipment all affect the result. Our process combines fruit- and plant-based cleaning products with a state-of-the-art truck-mounted steam-cleaning system. We focus on thorough soil removal, proper rinsing and efficient extraction for a lasting clean and fast drying.
5. Guarantee. Find out how the company stands behind its work. If you’re not happy with our work, tell us. We’ll make it right immediately. We’ll return to readdress any areas of concern at no additional charge. If there is ever any damage caused by our work, we will repair or replace it. And if you aren’t completely satisfied with our service, we’ll issue a complete refund.

Absolutely. We can clean multiple surfaces, fabrics and fibers during the same appointment. Simply select all the services you’d like when booking online.

You can view our current prices through online booking or contact our team directly for pricing.

All appointments require a $250 job minimum.

We typically book appointments starting the following day and schedule cleanings Monday through Friday. Weekend appointments can be accommodated by special request. Same-day appointments are usually only available when a cancellation creates an opening.

Yes. Some gated communities restrict the days and hours when cleaning is allowed, so those requirements need to be considered when scheduling.

For condos and apartments, we can typically service most first- and second-floor units. Units on the third floor or above require an access assessment to determine whether our equipment can reach them or a portable cleaning service may be needed.

A readily accessible water hookup must also be available for service.

You can contact us by phone, text, email or website chat. You can also reply directly to the booking confirmation text you automatically receive when scheduling your appointment with any questions or concerns.

Yes. We offer move-in and move-out cleaning for your floors and fabrics. We do not provide general house cleaning.

If you’re not happy with our work, tell us. We’ll make it right immediately. We’ll return to readdress any areas of concern at no additional charge. If there is ever any damage caused by our work, we will repair or replace it. And if you aren’t completely satisfied with our service, we’ll issue a complete refund.

A standard room covers up to 150 square feet. Larger spaces may be priced as a room and a half or a double room, depending on their size. Connected spaces, such as a living and dining room, can count as two rooms based on their combined square footage. We confirm the price before work begins.

We are licensed and insured. If an accident occurs during service, we handle the issue promptly and professionally.

After booking, you will receive a confirmation text. If you provide an email address, we will also email a description of the scheduled work. You can reply directly to your confirmation text with any questions or concerns.

We send appointment reminders by text and email the day before, followed by an “on our way” text when your technician is heading to you. Email reminders are sent when an email address is provided. You can reply or call for an estimated arrival time.

We respect your time and aim to stay within your scheduled arrival window. If a job takes longer than expected or our schedule changes, we will contact you to agree on a revised arrival window or reschedule.

Three things guide our work:

1. Work ethic. We bring the same care, energy and positive attitude to the last appointment of the day as we do to the first. We take the time to do the job properly without cutting corners.
2. Knowledge. Our trained, certified technicians understand different fabrics, fibers and surfaces, assess their condition and choose the appropriate cleaning methods.
3. Products and equipment. We use fruit- and plant-based cleaning products, professional truck-mounted equipment and tools selected for the material and the work required.

As a family-owned business, we treat our clients like family and care for their homes as we would our own. We stand behind our work with our “Every Inch” Guarantee.

Our pricing reflects the time, expertise, products and equipment needed to care for your floors and fabrics properly. We invest in trained technicians, professional equipment and material-specific cleaning methods, with attentive service from booking through completion.

For carpet cleaning, deep cleaning and topical deodorization are included. We assess the work, explain any additional treatment costs and confirm your total before we begin.

When comparing quotes, compare the same areas, treatments and inclusions so you understand the full cost. We stand behind our work with our “Every Inch” Guarantee and want you to feel confident in both the results and the experience.

We accept credit cards, debit cards and Apple Pay. We do not accept cash. Checks are accepted only by mail from commercial clients.

There’s no need for extensive preparation. Simply pick up loose belongings, move fragile items to a safe place and secure pets away from the areas being cleaned. You’re welcome to vacuum beforehand, but it isn’t required.

If you’re also scheduling a house-cleaning service, have them come first so we’re the last service in.

You’re welcome to vacuum before we arrive, but it isn’t required. If excessive pet hair or loose debris is present, our team will pre-vacuum those areas before cleaning.

You don’t need to be on site, and you’re welcome to leave during the appointment. Before we begin, your technician will confirm the areas and items being cleaned and review the price with you.

We can arrange access using a door or garage code, and we’ll leave the property closed and locked when we finish. We encourage a final walkthrough so you can see the results, but it isn’t required.

Yes. We use non-toxic, fruit- and plant-based cleaning products selected with the safety of children, pets, older adults and allergy-sensitive households in mind.

We’re typically the final service after remodeling, painting and general cleaning are complete.

Painting can be an exception. Carpet and tile cleaning involve working close to baseboards and may affect their paint, so you may prefer to schedule painting or touch-ups afterward.

Point out any areas of concern and tell your technician what caused the stain or what substance is involved, how long it has been there, and any products you’ve already used to treat it.

A typical cleaning appointment takes about 2–4 hours. Carpet cleaning generally takes 15–20 minutes per room. The total time depends on the amount of work, the materials being cleaned, soil level, stain treatment and any furniture that needs to be moved.

We use corner guards, floor runners, walk-off mats, stair tie-offs, lawn stakes and Teflon glides on our cleaning wands to help protect your walls, floors, stairs and furnishings. Our technicians wear shoe covers and take care of both the interior and exterior of your property.

Our trained, certified technicians arrive in uniform and perform the work. OCD HOME is licensed and insured.

Our technicians are background-checked. We expect honesty, integrity and respect for your property from every member of our team.

OCD HOME is licensed and insured. If you provide access while you’re away, we follow your instructions and leave the property closed and locked when we finish.

We use truck-mounted hot-water extraction, commonly called steam cleaning, to deliver a deep, thorough clean that supports a healthier home and long-lasting results. This method is recommended by leading carpet manufacturers, including Shaw.

Most carpets dry within 2–8 hours. Longer-pile or plush carpets may take 6–12 hours to dry.

To help your carpet dry, open windows or run your air conditioning to circulate air and help moisture evaporate. Ceiling fans or portable fans can also help speed up the drying process.

Yes. You can walk on your carpet immediately after cleaning. We’ll provide protective booties, or you can go barefoot or wear white socks.

We move light items such as coffee tables, dining chairs and end tables. We use furniture sliders to help protect your belongings, then place plastic tabs or foam blocks beneath the furniture to prevent stains from transferring to your carpet.

We don’t move glass, electronics, collectibles, artwork, delicate display cases or other fragile or high-value items. Heavy furniture and equipment, including beds, dressers, bookcases, dining tables, exercise equipment and pool tables, are also excluded.

In most cases, we’re able to remove all spots and stains. However, we can’t guarantee removal, as results depend on the type of stain, the age and material of the carpet, and any spot-removal products or methods previously used.

Your technician will explain any spots or stains that could not be removed and document them in your customer account.

We treat spots and stains thoroughly and extract them properly, so they should not return.

However, if moisture remains in the carpet padding and a pad or pet treatment has not been performed, stains and odors can “wick” back to the surface. If this happens, contact us immediately. We may be able to correct it.

We recommend professional carpet cleaning every 6–18 months, depending on how much use your carpet gets. Annual cleaning is a good guideline for most households. For high-traffic homes with children and pets, we recommend cleaning every six months.

Dark traffic lanes that remain after cleaning are typically caused by wear or carpet fibers lying in different directions. This is common in high-traffic areas and pivot points, where people regularly turn or change direction.

Ground-in dirt and soil can scratch the fibers and dull their appearance. Over time, the fibers can also lose their resilience and lie flat, making these areas look darker even after cleaning.

Yes. Professional carpet cleaning involves much more than running a machine over the carpet. Our truck-mounted system combines heated water, thorough extraction and targeted treatments to break down and remove soil.

With a rental machine, applying more water or cleaning product than the machine can recover can soak the padding and leave residue behind. This can lead to rapid resoiling, returning stains and drying times beyond 24 hours. Prolonged dampness can also encourage mold and mildew.

Our process treats the staining and soiling, then thoroughly rinses and extracts the carpet to avoid residue buildup. Typical drying time is 2–8 hours, or 6–12 hours for longer-pile or plush carpet.

Yes. We offer Stainshield, a stain and soil repellent applied to carpet and upholstery fibers. It helps resist staining and makes cleaning easier between professional appointments, helping you care for and extend the life of your carpet.

We especially recommend it for high-traffic areas and homes with children or pets. Think of it like waxing your car: it doesn’t stop the carpet from getting dirty or make it stain-proof, but it helps it clean up more easily and protects your investment.

Cleaning won’t correct existing wrinkles or loose carpet that needs restretching.

Temporary wrinkling can also occur after cleaning, particularly with Berber, low-cut pile and commercial glue-down carpet. Carpet expands and contracts with changes in moisture, so temporary ripples caused by cleaning should relax and lie flat again as the carpet dries.

If wrinkles or ripples remain after the carpet is completely dry, contact us.

These dark lines are called filtration lines. They form when moving air deposits fine airborne particles in the carpet along baseboards, beneath doors and around other gaps.

We assess affected areas and use available cleaning methods where appropriate to try to remove or reduce the lines. In our experience, these marks are often permanent, so removal is not guaranteed.

We no longer offer specialized filtration-line removal because the more aggressive process can damage nearby baseboards.

We use counter-rotating brushes and manual agitation where needed to loosen embedded soil and help release stains before extraction. Deep cleaning is included in our standard carpet cleaning service, with no separate deep-cleaning fee.

Proper professional cleaning should not make your carpet get dirty faster. Rapid resoiling can happen when cleaning products are not rinsed and extracted properly, leaving residue that attracts dirt. Overwetting can also cause soil or stains below the surface to wick back as the carpet dries.

Our truck-mounted hot water extraction process focuses on thorough rinsing and extraction to remove soil and cleaning products without oversaturating the carpet. This helps your carpet stay cleaner longer. Regular, proper cleaning also helps extend its life.

Our carpet cleaning process includes the following steps:

1. Protect and prepare. We protect surrounding surfaces, move eligible light furniture and pre-vacuum areas with excessive pet hair or loose debris.
2. Pretreat. We identify specialty stains and treat them as needed, then precondition and deodorize the carpet with fruit- and plant-based products.
3. Agitate. We use counter-rotating brushes or manual agitation where appropriate to loosen embedded soil before extraction.
4. Clean and extract. We use truck-mounted hot water extraction with high heat, working from the furthest point back to avoid walking over cleaned areas. We control pressure and moisture to avoid oversaturating the carpet.
5. Help it dry. We finish with drying passes and place fans where needed.
6. Protect and reset. If you choose Stainshield, we apply it to the cleaned carpet and rake it into the fibers. We return eligible light furniture with plastic tabs or foam blocks underneath.

Topical deodorization and deep cleaning are included in our standard cleaning process.

Excessive pet urine or odor, or contamination that has penetrated the carpet padding or underlying surface, requires a Bio Treatment at an additional $65 per area. Our technicians assess the affected areas on site to identify and address the source of the problem.

In our experience, cat urine is the most difficult pet odor to remove. If contamination is widespread in the padding, replacing the affected padding may be necessary.

Pet urine odor can return when contamination remains in the carpet padding, underlying surface, baseboards or surrounding materials. Cleaning the carpet fibers alone may not eliminate those sources.

We assess affected areas on site to identify the source and determine the treatment needed. Pet urine odor removal cannot be guaranteed because urine can absorb into materials beyond the carpet. In some cases, correcting the issue may require replacing affected padding, treating the underlying surface and applying an odor-blocking paint.

If an odor returns after cleaning, contact us immediately so we can review the next steps with you.

Blot the area with a clean, bleach-free white cotton towel. Do not scrub or add excessive moisture.

For home spot treatment, choose an enzyme-based formula suitable for your carpet that does not contain oxygenated or oxidizing agents. Follow the label for how much to apply, how long to let it work, and any blotting, repeat-treatment or rinsing instructions.

Keep foot traffic off the area and help it dry quickly. If the stain or odor remains, give us a call so we can advise you on the next steps.

Blot up as much of the spill as possible with a clean, bleach-free white cotton towel. Do not scrub or add cleaning solutions. Give us a call immediately so we can advise you on the next steps.

Coffee and red wine stains often require professional treatment, which may include an oxidizing product selected for your carpet and safely applied and rinsed. Home remedies such as club soda or baking soda may help in some situations, but they can also make certain stains harder to remove. We recommend contacting us before trying them.

No. Bleach spots and sun-faded patches are permanent discoloration caused by color loss in the carpet fibers. Cleaning cannot restore the lost dye or bring back the original color.

Never scrub a stain. Scrubbing can distort the carpet fibers or pile, leaving a noticeable change in how the carpet lies even after the stain has been removed. Always blot instead.

If further treatment is needed, use light applications and gently repeat the stain-removal and rinsing process as directed by the product label. Blot between treatments and avoid oversaturating or agitating the carpet.

No. A pet stain can disappear while odor remains from urine that has penetrated the carpet padding, underlying surface or surrounding materials. Heat or pressure can cause contamination to wick back to the surface, bringing back the odor and sometimes the visible stain.

A Bio Treatment addresses pet urine stains and odors that require more than standard cleaning. We assess the affected areas on site and tailor the process to the condition and depth of contamination.

Treatment may include black-light inspection, moisture meters, a water-soluble marker to identify affected areas, an enzyme-based treatment, subsurface extraction, and cleaning and rinsing with an anti-wicking agent. We use some or all of these steps as needed.

Bio Treatments cost an additional $65 per area. Contamination remaining in the padding can cause stains or odors to return. Widespread contamination may require padding replacement, and pet urine odor removal cannot be guaranteed.

Dark grout is often caused by residue left behind during mopping. Too much water or cleaning solution can create layers of film that attract dirt, leaving floors looking soiled even after they’ve been cleaned.

Our professional cleaning breaks down this buildup so it can be thoroughly removed. After cleaning, we apply a sealer to help repel oil, water, stains and soil. We also provide clear maintenance instructions to help you keep your floors looking their best.

Our tile and grout service includes cleaning and sealing at the following rates:

• Floors: $1.50 per square foot
• Showers and countertops: $3.00 per square foot

Your technician will measure the exact area on site and confirm the total cost with you before work begins.

All appointments require a $250 job minimum.

Once soil buildup is removed, your grout and flooring can appear more uniform in color. However, permanent staining may remain where water or cleaning solution has sat for extended periods.

These areas can include around toilets, in front of sinks, refrigerators, washing machines and dishwashers, and near doorways.

We use a clear, fast-drying, solvent-based sealer that is virtually invisible once applied. It preserves the existing appearance of your grout and flooring without adding a glossy or matte finish.

Color sealing changes or evens out the grout’s color. We’ve moved away from offering it routinely because, in our experience, it can create maintenance challenges over time, including flaking and difficulties during cleaning.

We may still perform color sealing in specific situations where our assessment shows it is appropriate. For those cases, we have two high-quality color-sealing options and select the one best suited to provide a durable, long-lasting result.

Sealing is included in our standard tile and grout cleaning process and price. You may decline the sealer, but the price remains the same. After cleaning, unsealed porous grout can absorb water, oil and soil. A suitable sealer creates a protective barrier that helps repel water and oil and resist staining and soil buildup, making the surface easier to maintain and helping protect it over time.

The right approach depends on the material. Some surfaces do not need sealing, while others, including slate, may require a specific type of sealer. We assess the grout, tile or stone and select the appropriate treatment. Natural stone sealing is assessed individually and priced separately.

We don’t perform repairs or replacement work, but we can offer recommendations or referrals to professionals who do.

Yes. We clean shower enclosures, including tile and grout. Your technician will assess the materials and condition on site to determine the appropriate cleaning approach. We no longer offer glass restoration.

We use methods and products suited to your shower’s materials to reduce or remove hard-water deposits and soap scum. Results vary and cannot be guaranteed.

Etching or deeply imbedded soiling may require restoration work beyond what cleaning can achieve.

We don’t recommend white vinegar for tile floors, even when diluted with water. Its acidity can break down sealers and damage grout or the flooring material.

No. Wood-look tile is ceramic tile designed to resemble wood. We clean it using the same method as other tile floors.

Use a neutral-pH cleaner suitable for your flooring with a flat mop, following the product label for dilution. Avoid excessive water or solution, and don’t leave cleaning residue behind.

Residue can build up on the flooring and in grout lines, attracting dirt and causing rapid resoiling. Keeping moisture and residue to a minimum helps your floors stay cleaner longer.

We typically recommend staying off sealed tile or stone for about 30–60 minutes after cleaning and sealing. The floor will continue to dry over the next 24 hours.

Sealing is included in our standard tile and grout cleaning process. Where appropriate for the material, it helps resist staining and soil buildup and makes maintenance easier.

If you prefer not to have sealer applied, we can skip that step, but the price remains the same.

We use a clear, fast-drying, solvent-based sealer that preserves the existing appearance of your tile, grout or stone. It does not add a glossy or matte finish.

We recommend professional cleaning for tile, stone and hardwood floors about every 2–3 years, provided they are properly maintained between visits.

We provide professional stone cleaning and assess whether the surface needs restoration through honing or polishing. Each process serves a different purpose:

Cleaning removes soil and buildup to restore the stone’s overall appearance. It does not remove etching or scratches.

Honing uses abrasion from honing powders, diamond-impregnated pads or resin pads to remove a thin layer of the stone’s surface, creating a matte finish.

Polishing uses polishing powders and products with polishing pads to develop the desired sheen, from a low or satin sheen to a high gloss.

Honing and polishing can also remove etching and scratches. We assess the stone’s condition and your preferred finish to determine the appropriate approach.

It could be either. An acidic drink can etch the marble’s surface, while liquid that absorbs into the stone can cause staining. Either can affect the stone’s appearance and may leave a cloudy-looking area.

We assess the mark to determine whether it is etching or staining before recommending the appropriate treatment.

A standard penetrating sealer helps repel liquids and reduce staining, but it does not prevent acid from etching the stone’s surface.

MORE AntiEtch is a specialized coating that provides permanent protection against etching and staining on eligible marble, travertine and limestone surfaces. When applied by a MORE Certified Applicator and registered, it is backed by the manufacturer’s lifetime limited warranty, subject to its terms.

Yes. We clean travertine and all other types of natural stone. We also assess the stone for further restoration when its condition calls for it or when you request it.

No. Marble is commonly polished, but polishing is an aesthetic choice. The right finish depends on the look you want for your home.

Stone care pricing can vary significantly based on the type of stone, whether it is a floor or countertop, your desired finish, and the extent of any damage, scratches or etching.

We assess sealing requirements for each stone individually. When sealing is appropriate, it is priced separately.

All appointments require a $250 job minimum.

We recommend MB-5 Stone & More Multi Surface Spray Cleaner for everyday cleaning of stone surfaces. It is pH-neutral and designed for routine maintenance. Mist the surface lightly, wait about 30 seconds, then buff it dry with a clean white cloth. Switch to a fresh cloth when it becomes wet.

For stone floors, use a flat mop with a suitable neutral-pH floor cleaner, following its label instructions. Avoid excessive water or solution, and don’t leave residue behind that can build up and attract dirt.

Yes. We restore both natural stone floors and countertops. We assess the type of stone, its condition and your desired finish to determine the appropriate restoration process.

No. Engineered quartz contains resin binders and is finished at the factory. Traditional natural-stone honing and polishing methods can damage the resin and alter or ruin that finish. Engineered quartz generally does not require sealing.

We focus on cleaning and appropriate treatments for hard-water deposits and stains. Minor repairs may be appropriate in some cases and should be assessed separately.

No. Some stone floors do not need sealing, while others need a sealer suited to that particular stone. We assess each surface individually to determine whether sealing is appropriate and which product to use. When recommended, sealing is priced separately.

Upholstery cleaning codes indicate which types of cleaning products are suitable for the fabric. Two common codes are:

• S: Solvent-based, or “dry,” cleaning only.
• W/S: Water-based or solvent-based cleaning.

We assess the fabric and the manufacturer’s instructions before choosing a method. Wet cleaning may include professional steam cleaning when appropriate, but a W/S label alone does not confirm that steam cleaning is suitable.

We price sofa, sectional and upholstered chair cleaning at $30 per linear foot, measured along the length of the item. For example, a three-seat sofa measuring seven feet long is priced at $210.

All appointments require a $250 job minimum, including visits for a single item.

Yes. We clean sectionals at $30 per linear foot. Your technician will measure the piece on site and confirm the total cost before work begins. All appointments require a $250 job minimum.

Yes, if the manufacturer’s care label allows machine washing. Follow the washing and drying instructions carefully, as the fabric can shrink, stretch or become distorted. A standard wash cycle may not remove every stain.

Yes. We assess linen, velvet and other fine fabrics based on their fiber content and condition before choosing the appropriate cleaning method. Some materials require low-moisture dry-foam cleaning or a solvent-based process to help prevent cellulosic browning, dye migration and shrinkage.

We recommend avoiding bleach on upholstery because it can cause permanent color loss. A “performance” label alone does not mean a fabric is safe to clean with bleach.

Some performance fabrics, including certain RH (Restoration Hardware) fabrics, can be professionally cleaned using hot water extraction, commonly called steam cleaning. We assess the material, condition and manufacturer’s care instructions before selecting the cleaning method.

Yes. These marks usually come from scalp and body oils transferring onto the upholstery. Hairspray, other hair products, lotions and topical treatments can also rub off onto headrests, armrests and leg rests.

We use cleaning agents suited to the fabric, including citrus-based products, to break down this oily buildup and remove it during cleaning.

A ring can develop for several reasons. Delicate fabrics may be sensitive even to plain water, and pH changes or cellulosic browning can cause discoloration.

Cleaning products that are not fully extracted can leave residue, while oversaturation can cause soil or staining to wick back to the surface. Even when spot cleaning is performed correctly, inadequate drying conditions can leave a ring around the treated area.

No. As with worn carpet, cleaning cannot restore faded or worn upholstery. Sun damage can make fabric appear lighter, while worn areas may look darker as the fibers thin or break down.

Upholstery typically dries in 2–8 hours, but it can take longer depending on the material, cleaning method and drying conditions.

Reposition cushions and pillows so air can circulate around them. Fans, air conditioning or open windows can help improve airflow.

Wait until the upholstery feels dry to the touch before regular use. Damp fabric is more likely to pick up oils, soil and stains or allow color transfer.

Yes. We assess leather furniture to determine whether it is suitable for basic cleaning and conditioning. Certain leathers, especially distressed nubuck, require specialized products and methods that we do not offer. For those pieces, we’re happy to provide a referral.

Dust, dust mites, shed skin cells, debris, allergens and other household contaminants can collect in upholstery, even on furniture that is rarely used. Periodic cleaning is worthwhile even when a piece looks clean.

The right frequency depends on use, condition and personal preference. Visibly soiled furniture warrants more frequent cleaning. A living-room sofa used every day will generally need attention more often than a rarely used office chair.

Yes. We offer off-site area rug washing at a rug cleaning facility for specialty rugs, delicate materials and rugs contaminated with urine. This includes rugs containing viscose or silk that require specialized care.

No. The rug’s material, condition and any urine contamination determine whether it can be steam cleaned at your property or requires off-site rug washing. We also need a suitable area where the rug can be cleaned safely. If your property does not have that space, off-site cleaning is the only option.

On-site area rug cleaning uses a top-down steam cleaning process and costs $1.75 per square foot. Off-site rug washing starts at $4.50 per square foot for most rugs, with highly sensitive rugs typically ranging from $6 to $8 per square foot. All appointments require a $250 job minimum.

Yes. Wool and viscose require different care. Wool is durable and resilient, but it can stain easily and may need special attention during cleaning. Viscose is highly sensitive to moisture and can develop browning or yellowing if cleaned incorrectly. We require off-site cleaning for viscose rugs so the treatment and drying conditions can be carefully controlled.

Yes. We clean silk, antique and hand-knotted rugs at an off-site rug facility. This controlled environment allows for the careful cleaning and handling these delicate rugs require.

No. We do not clean area rugs while they are sitting on hardwood floors. Moisture can pass through the rug’s backing and damage the wood underneath. It can also cause wood stain to transfer to the rug’s backing and potentially wick up into the surface fibers, discoloring the rug.

Yes. If a pet accident has soaked through the rug’s backing and reached the pad, cleaning the rug alone leaves a source of staining and odor underneath. That contamination can wick back into the rug. The rug will need off-site washing, along with the pad if it is suitable for cleaning. For a highly contaminated pad, replacement is usually more practical than cleaning.

Yes. We clean rug fringe after assessing its material and condition. If the fringe needs additional care, including bleaching when appropriate, the rug will require off-site washing.

Off-site rug washing typically takes about one week. Depending on the care your rug needs and the volume of rugs at the facility, turnaround may extend to around two weeks.

Blot the spill with a clean, bleach-free white cotton towel. Do not add moisture or apply any cleaning products. Check the rug’s label for its material and care instructions, and contact us immediately for the next steps.

Area rugs generally follow a similar cleaning schedule to carpet: every 6–18 months, with annual cleaning a good starting point for most homes. Rugs in busy households with children or pets may benefit from cleaning about every six months.

The right interval depends on where the rug is placed and how much use it gets. A lightly used rug may go longer between cleanings, while a rug in a busy area may need more frequent cleaning.

We offer both options for off-site rug washing. Pickup and delivery is available for an additional fee based on distance. You can also drop off your rug in Orange, CA, by appointment. Please contact us to schedule your drop-off in advance.

For hardwood, engineered wood, luxury vinyl plank (LVP) and water-resistant laminate, we use a low-moisture cleaning process. This combines products selected for the surface with mild agitation, low heat and low pressure.

We do not recommend steam mops for hardwood or engineered wood. The heat and moisture can deteriorate the polyurethane coating or other protective finish. For routine maintenance, we recommend a neutral-pH cleaner suitable for your floor’s finish and a flat mop system. A non-steam floor washer, such as a suitable Tineco model, is another option for sealed floors when permitted by your flooring manufacturer. Follow the machine’s instructions and use its approved cleaning solution.

Yes, on suitable floors. We use our low-moisture method with low heat and low pressure to clean LVP and water-resistant laminate. Steam should only be used when permitted by the flooring manufacturer.

No. Professional cleaning will not remove scratches from wood floors, but it may make them less noticeable by removing soil and buildup trapped within them.

Hardwood and vinyl floors can look dull or cloudy when mopping leaves behind cleaning residue. We do not recommend Swiffer, Fabuloso or Pine-Sol because of the residue film they can leave on the surface. Using too much cleaner or incorrectly diluting a concentrate can make this buildup worse. When residue is the cause, professional cleaning can remove the buildup and reveal the floor’s original sheen. Cleaning will not repair a worn or damaged finish. For ongoing maintenance, we recommend a floor-compatible, neutral-pH cleaner used as directed to help prevent residue buildup.

Yes. We assess your hardwood floor and its existing finish to determine the appropriate treatment. Mop-and-shine products add a wax or acrylic coating that creates a temporary gloss. That gloss can fade quickly, and the added coating may crack or flake. We can remove the added coating, clean and buff the floor, and apply a new polyurethane coating when needed and appropriate for the existing finish.

Yes. We can clean both engineered wood and water-resistant laminate using our low-moisture cleaning method.

Cleaning alone will not add a glossy finish to a wood floor. For suitable flooring, we can apply a polyurethane coating, and you can choose the level of gloss you prefer.

We recommend using a neutral-pH cleaner suitable for your flooring with a flat mop system. This helps control the amount of cleaning solution and moisture applied, reducing excess moisture and residue left behind.

Cleaning hardwood, engineered wood, luxury vinyl plank (LVP) and water-resistant laminate costs $1.50 per square foot. Additional charges apply for wax removal, staircases and polyurethane coatings. All appointments require a $250 job minimum.

We provide floor and fabric cleaning for all types of commercial spaces, as long as there is adequate access for our equipment and truck-mounted cleaning systems.

We do our best to work around your business’s schedule and can offer weekend and early evening appointments. We do not offer late-night or overnight cleaning.

We recommend having office and commercial carpets professionally cleaned at least once a year. They need the same regular care as residential carpets, and heavier foot traffic may make more frequent cleaning necessary.

Yes. We offer recurring commercial floor and fabric cleaning contracts, with discounts for clients who schedule more frequent service.

Commercial cleaning is priced by square footage or linear feet, depending on the surface or item. To prepare an estimate, we need the approximate size and level of soiling. Photos are always helpful. If you schedule an appointment, your technician will measure all areas and items on-site and confirm the final price before work begins.

Yes. We can combine your requested cleaning services in one commercial appointment, including care for different surfaces, fibers and fabrics.

Our technicians are mindful of occupied spaces, but we recommend vacating the areas being cleaned whenever possible. Carpet can be walked on immediately after cleaning while wearing booties. For sealed tile or stone, allow about 30–60 minutes before walking on the floor; drying continues over the next 24 hours. Other hard surfaces can typically be walked on about 20 minutes after routine cleaning, subject to the instructions for the treatment used. Any additional coating must follow its own curing instructions. Upholstery should remain unused until completely dry.